As an Ocean Import Agent at our Barendrecht branch, you are the operational engine and central coordinator for incoming ocean freight shipments to Europe. You manage your assigned customer accounts from A to Z: from the moment a container departs the port of origin until final delivery to the end customer.

You will work in a dynamic, fast-paced environment where speed, high accuracy, proactive customer communication, and sharp problem-solving skills are essential. You get energy from keeping transport schedules tightly under control, updating internal systems, and building strong relationships with shipping lines, carriers, customs brokers, and overseas Expeditors offices.

Key Responsibilities & Daily Tasks:

• End-to-End Import Operations: Coordinating and tracking incoming ocean freight shipments (FCL/LCL) from ports of origin to final destinations within Europe.


• Customer & Stakeholder Communication: Acting as the dedicated operational point of contact for your accounts. Proactively communicating regarding shipment statuses, arrival notices, delays, and solutions via phone and email.


• Carrier & Vendor Management: Daily contact with ocean carriers, shipping lines, terminal operators, and hinterland transporters to arrange smooth on-carriage.


• System Accuracy & Documentation: Verifying and processing import documentation (Bill of Lading, commercial invoices, packing lists, customs documents) and accurately entering shipment data into Expeditors' systems.


• Milestone Tracking & Email Management: Actively monitoring transport milestones and managing high email volumes to anticipate potential bottlenecks at sea or in the port in a timely manner.


• Financial File Control (Job Costing): Preparing customer invoices, verifying supplier invoices, monitoring shipment margins, and ensuring accurate financial settlement of files.

• Affinity with Logistics: Relevant experience or background in ocean freight, freight forwarding, customer service, or logistics administration.


• Language Proficiency (Required): Excellent command of the English language, both written and spoken. You are a strong communicator and easily pick up the phone for daily coordination with national and international partners and customers.


• Eye for Detail: High level of accuracy when processing shipping documents, customs data, and operational system entries.


• Proactive Mindset: High energy, stress-resistant, and a true team player who actively communicates with colleagues and management to resolve operational challenges.


• IT Skills: Experienced with Microsoft Office (Excel, Outlook, Word) and able to quickly master new logistics management systems.

• Attractive Salary: A competitive gross monthly salary up to approximately €3,500 per month (depending on knowledge, education, and relevant work experience).


• Strong Career Growth: Clear internal advancement opportunities and continuous training and development programs.Secondary Benefits:


• 25 vacation days per year (based on a full-time contract).


• Option to participate in the global Employee Stock Purchase Plan.


• Travel allowance and a solid pension scheme.


• Culture: A close-knit, modern, and supportive team at our Barendrecht office.

As a leading global supply chain partner, Expeditors enables prominent companies worldwide to do business without borders. Our solutions include air and ocean freight forwarding, customs brokerage, cargo insurance, order management, warehousing, distribution, and customized logistics services. With over 300 locations in 103 countries, we combine advanced technology with a people-centric corporate culture.

At Expeditors, career growth is real: nearly 30% of our global workforce advances into senior management or specialized roles, and our employees stay with the company for an average of over 10 years.