As a Supply Chain Agent, you manage shipments from origin to destination directly from the office. You will act as the key link between customers, carriers, shipping lines/airlines, and customs authorities to ensure deliveries arrive on time and within budget.

Your core responsibilities include:

• Independently managing, monitoring, and executing transport files (ocean, air, or road freight) from start to finish.


• Booking transport capacity, arranging pick-up and delivery, and coordinating with carriers and charters.


• Preparing, reviewing, and processing transport documents (including Bills of Lading, AWBs, CMRs, pre-alerts, and basic customs paperwork).


• Serving as the primary point of contact for clients, providing proactive updates on shipment milestones and tracking.


• Managing exceptions, operational delays, and escalations with a pragmatic, problem-solving mindset.


• Overseeing file financials: verifying carrier purchase invoices, generating billing invoices, and safeguarding operational margins.

• An intermediate or bachelor's degree (MBO/HBO level), preferably in Logistics, Supply Chain Management, or International Business.


• Relevant experience within supply chain operations or logistics services; prior experience on the operational office side of freight forwarding is a strong advantage.


• Sound understanding of Incoterms, international shipping documentation, and core customs principles.


• Professional proficiency in both English and Dutch, both written and spoken.


• Excellent communication, time management, and problem-solving skills under tight deadlines.


• Proficiency in MS Office (especially Excel) and experience working with Transport Management Systems (TMS) or ERP software.

• A competitive gross monthly salary between €2,800 and €3,800 based on a 40-hour workweek, tailored to your background and level of experience.


• Solid benefits package including travel reimbursement, a good pension scheme, and 8% holiday allowance.


• Clear avenues for further professional development, industry certifications, and internal career progression.


• A full-time position within a stable, growing business with the perspective of a permanent contract.


• 25 vacation days and an engaging, supportive team environment.

You will join a reputable international logistics service provider characterized by a professional, collaborative, and down-to-earth culture. Working within the operational office team, you will collaborate closely with experienced forwarders and coordinators.

The company prides itself on short lines of communication, personal responsibility, and continuous learning, backed by strong global networks and advanced management systems that support both personal development and career growth.