Transcon refers to our road transport department. A shipment doesn’t just appear at an airport, shipping line, distribution center, or retail store, there’s an entire process that happens beforehand! To support this, Expeditors manages a network of road carriers. The Transcon team coordinates all shipments to and from airports and shipping lines across Europe.

As a Transcon Customer Service Agent, you are the main point of contact for our customers regarding the pickup and delivery of shipments. You ensure a smooth and timely road transport process and keep all stakeholders informed about incoming deliveries. You’re also involved in the delivery process, making sure documentation and customs procedures are handled accurately and efficiently.

Throughout it all, providing an excellent customer experience is your top priority. In short, this role is a great fit for someone with a talent for organization, planning, taking initiative, and working with precision.

You are highly organized, detail-oriented, and effortlessly maintain an overview, even under pressure. You communicate with ease across customers, carriers, and colleagues, quickly switching between different tasks. Thanks to your proactive mindset, you think in solutions and ensure shipments run smoothly and efficiently. That is how you make a difference every day as a Transcon Agent.

What you bring to the role:

• A minimum of MBO 4 (vocational) working and thinking level.


• Experience in a logistics or administrative role is a plus.


• Fluent in English, both spoken and written.


• Strong communication skills, detail-oriented, and customer-focused.

As a Transcon Agent, you will have the opportunity to grow and develop within an international, dynamic environment. You will be in daily contact with customers, carriers, and colleagues across the globe, playing a key role in ensuring international shipments run seamlessly. We offer not only excellent employment terms, but also plenty of room to grow, take on responsibility, and build your career within Expeditors.

In addition, we offer:

• A gross monthly salary of up to €3,500, depending on your relevant work experience.


• A 7-month contract with a clear prospect of permanent employment.


• An excellent pension scheme and a personal training budget. We invest in your development, with a company standard of 52 training hours per employee per year.


• Opportunity to participate in our international Employee Stock Purchase Plan.


• The chance to work within a global organization with plenty of opportunities for career growth, both nationally and internationally.

As a supply chain partner to top corporations around the world, Expeditors ensures that our clients can conduct limitless business. Services include consolidation and forwarding of air or sea freight, customs operations, cargo insurance, order management, warehousing, distribution and customized logistics solutions. By taking a fresh look at logistics and using the latest innovations, we strive to challenge and inspire colleagues, customers and partners every day.

Working at Expeditors means working in a modern and professional company that moves fully with the times. Expeditors employs the best Supply Chain professionals, spread over more than 300 locations. Active at all major (air) ports of the world, in 103 countries and on 6 continents. An international environment with challenging career prospects. Nearly 30% of the employee base progresses to senior positions and employees stay on average longer than 10 years.