As an Import & Customs Agent, you will ensure that international air freight shipments are handled correctly and efficiently after arriving at Schiphol. You will oversee the import process, check documentation and make sure shipments comply with applicable customs regulations.One moment you might be checking the documents for an incoming air freight shipment, the next you are contacting a customer about missing information, and later you may be making sure a customs declaration can be processed correctly. You will be in daily contact with customers, colleagues and other parties across the international logistics chain.It is exactly this combination of import, customs, customer service and logistics that makes the role so varied.As an Import & Customs Agent, your responsibilities will include:

• Coordinating international import shipments from arrival through to final processing;


• Preparing, checking and processing customs declarations and related documentation;


• Ensuring import shipments comply with national and international customs regulations;


• Checking transport, import and customs documentation for accuracy and completeness;


• Maintaining contact with customers, internal departments and customs authorities;


• Proactively keeping customers informed about the progress and status of their shipments;


• Identifying missing or incorrect information and making sure issues are resolved quickly;


• Supporting colleagues with questions related to import and customs processes;


• Contributing ideas to make processes smarter and more efficient.

This is not a role where you will spend your entire day doing administration. As an Import & Customs Agent, you combine attention to detail with customer contact, international logistics and solving day-to-day logistical challenges.

You do not need to be a customs expert to succeed in this position. We are primarily looking for someone who already has some experience or affinity with logistics and is ready to take the next step.Perhaps you currently work as a logistics employee, a customer service representative within transport, a junior freight forwarder, or you gained experience in international logistics during your studies or an internship. Most importantly, you are curious about import and customs and motivated to develop your knowledge in this field.You work accurately, maintain a good overview and enjoy getting to the bottom of things. You are also comfortable communicating with customers and colleagues and remain calm when several things require your attention at the same time.In addition, you:

• Are available full-time;


• Are fluent in both written and spoken Dutch and English;


• Have a higher professional education (HBO) level of working and thinking;


• Have some experience or affinity with logistics, transport, freight forwarding, supply chain or customs.

Previous experience with customs declarations is an advantage, but not a requirement. Your foundation in logistics and motivation to learn the profession are just as important to us.

At Expeditors, you are not just starting a new job. You are getting the opportunity to develop yourself within a field where specialist knowledge is highly valuable.You will continuously expand your knowledge of import, customs, international laws and regulations, and air freight, while receiving guidance from experienced colleagues from day one. As your knowledge grows, so will your responsibilities and the opportunities to further specialize.Would you like to move in a different direction later in your career? Expeditors also offers plenty of opportunities to develop into other specialisms or departments within the organization.In addition, you can expect:

• A salary of up to €3,500 gross per month, depending on your knowledge and experience;


• A pension scheme;


• A personal training and development budget;


• A 7-month contract with the possibility of a permanent contract;


• The opportunity to participate in the Expeditors Stock Purchase Plan.

As a global supply chain partner to leading companies around the world, Expeditors helps its customers do business without borders. Our services include air, road and ocean freight, customs clearance, warehousing and distribution, order management and customized logistics solutions.Working at Expeditors means joining a modern, international organization with excellent career opportunities. With more than 300 offices across 103 countries, we are one of the world's leading supply chain companies and a member of the Fortune 500.Our employees stay with Expeditors for an average of more than 10 years, reflecting the opportunities we provide for long-term development and career growth. At Expeditors, we encourage our people to take responsibility, keep developing and make the most of the opportunities available to them.