Is customer service in your blood, and are you willing to go the extra mile for the customer all the times? Do you enjoy working in a fast-moving sector where no day is the same? Perhaps a job as an Agent at Expeditors is the right for you!

The Role

In Europe, we import a wide range of products. As an Import Customer Service Agent, you are responsible for ensuring the most efficient Import process while providing exceptional service to our customers. This position is available at our Schiphol location and is entirely focused on air freight shipments that need to be distributed from the airport to the customer. In this role, you will be actively and proactively managing import cargo shipments. Prior to this, you will ensure that all import documentation is in order and assist the customs department in the clearance process. Additionally, you will be involved in the import air freight process, seeking the best way to improve the operational process and work more efficiently and productively. This role is incredibly versatile!

This is what you will bring to the role

  • You are available full-time;
  • You speak and write fluent English;
  • You have intrinsic motivation to excel from others;
  • You bring a good dose of humor, energy, and positivity with you!

As a Air Import Agent you can count on

  • Competitive starting salary between €2500,- and €2600,- based on a 38.75-hours workweek;
  • Good primary and secondary employment conditions. 
  • Pension plan and personal training budget;
  • A 7-month contract with the possibility of a permanent contract;
  • Opportunity to participate in the Expeditors Stock Purchase Plan.

Expeditors as An Employer

As a supply chain partner to top companies worldwide, Expeditors ensures that our customers can do business without borders. Services include consolidating and forwarding air or sea freight, customs activities, cargo insurance, order management, storage, distribution, and customized logistics solutions. With a fresh approach to logistics and the use of the latest innovations, we aim to challenge and inspire colleagues, customers, and partners every day.

Working at Expeditors means working for a modern and professional company that keeps up with the times. Expeditors employs the best supply chain professionals, spread across over 300 locations, active at all major airports in the world, in 103 counties and on 6 continents. It's an international environment with challenging career prospects. Almost 30% of our employees move up to higher positions, and employees typically stay with us more than 10 years.

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Do you have any questions?

Emma Gooijer


We will contact you after assessing your application. After this there will be a conversation at our office. We will make an inventory of your wishes and see whether the vacancy is a good match. Is this the case? Then we will introduce you to our client. We will continue to guide you until the start of your first working day!
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