At Expeditors, it’s not just about logistics, it’s about people. We believe that your talent makes the difference. As a Customer Care Agent, you are the voice of our organization, building relationships that go far beyond a single shipment. You’ll gain a deep understanding of international logistics and have every opportunity to grow and develop your career. Whether you’re at the start of your professional journey or ready for a new challenge, this is where you can truly make an impact. This is your chance to work at a company that operates at the highest international level, the Champions League of logistics.

The Role

As a Customer Care Agent at Expeditors, you are the beating heart of our operations. You are the first point of contact for our customers and ensure that every shipment, question, or challenge is handled with care and precision. With your customer-focused mindset and problem-solving skills, you make a real difference every single day, both locally and globally.At Expeditors, everything revolves around top-level service and teamwork. Whether your background is in customer service, logistics, front office, or hospitality, you understand what it means to truly support customers and exceed their expectations. Here, you’ll have the opportunity to deepen your experience, gain new knowledge, and grow within an organization that operates at Champions League level in international logistics.The world of logistics at Expeditors is broad and dynamic. You might be managing airfreight shipments that connect continents, coordinating the logistics flows of our distribution centers, or ensuring that import shipments through the Port of Rotterdam run seamlessly. During the recruitment process, we don’t just look at your experience, we focus on your talent, energy, and ambition.Do you enjoy being at the center of the operation, thriving on action and variety? Then our Export department could be the perfect fit for you. Or are you more analytical and interested in customs and regulations? Then the Customs department might be your ideal arena.Whatever your background, at Expeditors you’ll have the space to grow, learn, and excel.You bring the right attitude and drive, we provide the opportunities and support.At Expeditors, we believe in diversity and inclusion. We encourage everyone to apply, because it’s our different perspectives that make us stronger.

This is what you will bring to the role

We are looking for colleagues who work in a structured way, keep calm under pressure, and thrive on improvement. People who pay attention to detail, act proactively, and want to get the best out of themselves and their work every day. Do you get energy from clarity, performance, and progress? Then you will fit perfectly into our team.In addition, you bring the following:



  • Full-time availability (38.75 hours per week);

  • Open to work in rotating shifts;

  • Fluency in written and spoken English;

  • You have an MBO working and thinking level;

  • Customer service or logistics experience.

As a Customer Care Agent you can count on

At Expeditors, everything revolves around progress. We believe work only becomes truly rewarding when you can continue to develop yourself. That’s why we offer you a flying start, clear goals, and plenty of opportunities to grow as long as you show the ambition. You will get the space to develop both in your role and beyond. Not only through training and a personal development budget, but also through trust, responsibility, and teamwork in a supportive environment.You can expect the following from us:



  • Starting salary up to €3,000 (based on 38.75 hours per week);

  • Pension plan and personal training budget;

  • 7-month contract with the prospect of permanent employment;

  • Opportunities to grow into roles such as lead agent or supervisor;

  • Opportunity to participate in the Expeditors Stock Purchase Plan.

Expeditors as An Employer

As a supply chain partner for leading companies worldwide, Expeditors enables customers to do business without borders. Our services include air, road, and ocean freight, customs brokerage, warehousing and distribution, order management, and tailor-made logistics solutions.Working at Expeditors means being part of a modern, international company that offers excellent career opportunities. With over 300 offices in 103 countries, we are among the world’s leaders in supply chain management. Not only are we listed in the Fortune 500, but our employees also stay with us for an average of more than ten years. At Expeditors, we push boundaries and encourage our team, customers, and partners to innovate and embrace new ways of thinking about logistics.

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Do you have any questions?

Charel Huising

Apply AND THEN?

We will contact you after assessing your application. After this there will be a conversation at our office. We will make an inventory of your wishes and see whether the vacancy is a good match. Is this the case? Then we will introduce you to our client. We will continue to guide you until the start of your first working day!
  • JOB APPLICATION
  •  
  • INTRODUCTION
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  • SECOND ROUND
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  • EMPLOYMENT CONDITIONS
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  • JOB COMPLETED
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