• Order Management

    • Barendrecht (Haven Rotterdam)
    • Senior Seconday Vocational level

Expeditors

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

We believe our employees are our greatest competitive advantage, by focusing on our values and culture we make Expeditors’ greatest competitive advantage in global supply chain services.
“You’d be surprised how far we’ll go for you.”

Vacancy: Order Management
Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Order Management department.

Major Duties and Responsibilities:

  • Ensure smooth and timely freight process flow;
  • Ensure accurate and timely data entry into our operating system;
  • Track and trace Order Management files;
  • Ensure timely clearance and delivery of freight to customer for Import shipments;
  • Ensure documents are timely sent and arrival notice communicated to destination for Export shipments;
  • Ensure accurate and timely client and vendors billing;
  • Interact with our customers in arranging their international shipments, meeting customer service standards;
  • Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others);
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements;
  • Understand department process flow, constantly looking for areas of improved efficiency;
  • Ensure all customers standard operating procedures are followed and updated in the DLSOP;
  • Meet KPI standards, as per the company’s procedures;
  • Overseas communications, timely responses to emails and requests (internal and external);
  • Escalation of problems to Management when necessary.
What is required from you?
  • 6 months to 1 year related experience and/or training;
  • Understanding of ocean documentation process is a plus;
  • Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
  • Pro-active and strong organizational skill;
  • Good computer skills (Excel, Word, Power Point and Outlook);
  • Be able to write and speak in English and Dutch.
What do we offer?
  • To be part of professional/international, open, enthusiastic team and environment;
  • Own personalized Development plan with a diversity of training methods;
  • Career opportunities/path within the company (local, regional and globally);
  • 25 days of annual leave on full time base;
  • Option to take part of our Employee Stock Purchase Plan.
Application Procedure

After a positive first contact with Bluewave Recruitment by phone, two interviews will follow at the office of Expeditors. On average a full application process takes 2 to 4 weeks.

Questions?

In case of any questions, do not hessitate to contact Jur via Jur.Kuipers@bluewaverecruitment.nl or via 020 214 1030.Reference: 116

Do you have any questions?

Apply AND THEN?

We will contact you after assessing your application. After this there will be a conversation at our office. We will make an inventory of your wishes and see whether the vacancy is a good match. Is this the case? Then we will introduce you to our client. We will continue to guide you until the start of your first working day!
  • JOB APPLICATION
  •  
  • INTRODUCTION
  •  
  • SECOND ROUND
  •  
  • EMPLOYMENT CONDITIONS
  •  
  • JOB COMPLETED
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